Zapier Work From Home Jobs, Zapier is offering Remote Work opportunities to Any Graduates Freshers/Experienced for the role of Technical Support Specialist. Apply link, job requirements and all other details are provided below.
Zapier is inviting online application for any graduate candidates for the position of Technical Support Specialist. Candidates with Experience troubleshooting APIs and automation are preferred for this job.
The expected salary for Technical Support Specialist at Zapier lies between ₹2 Lakhs to ₹5 Lakhs per year.
Table of Contents
Zapier Work From Home Jobs : Job details
| Role | Technical support Specialist |
| Qualification | Bachelor’s degree |
| Experience | 2 years |
| Salary | 2L-5L per year |
| Location | Remote |
| Website | www.zapier.com |
| Apply for the latest jobs |
| Work From Home Jobs at Real – Customer Support Executive – Freshers – Click here Work From Home Jobs at Amazon – LOA Case Manager – Freshers – Click here Walk in interview at ienergizer – Freshers – Click here |
Who is eligible for the position of Technical Support Specialist at Zapier?
- Experience: A minimum of 2 years in technical customer support within the SaaS industry. Experience troubleshooting APIs and automation is advantageous.
- Technical Proficiency: Strong problem-solving skills with the ability to research and address technical nuances of various applications.
- Communication Skills: Excellent written communication abilities, as most interactions are conducted via email or chat
- Productivity and Efficiency: Demonstrated ability to manage a high volume of support tickets efficiently while maintaining quality.
- Adaptability: Comfortable with change and able to support teammates through evolving processes and technologies.
- Empathy: Ability to understand and relate to customers’ perspectives, ensuring they feel supported and empowered after interactions.
- Self-Directed: Capable of working independently in a remote-first environment, setting your own course to achieve team and customer success.
What are the responsibilities of Technical Support Specialist at Zapier?
- Zapier is a fast-growing, and remote-first company, so you’ll likely get experience on many different projects across the organization. That said, here are some things you’ll probably do:
- Help customers via chat and email to ensure they have the best experience possible, troubleshooting their problems and answering their questions.
- Help customers across both Paid Support and Premier Support Teams. We’re looking for flexible team members who can help where our customers need us most.
- Zapier Support is a fast-paced, high-volume environment, and you’ll work to meet (and hopefully exceed) individual performance targets in areas including average handle time, chat escalation rates, and CSAT
- Help your teammates by answering questions in Slack when someone is stuck.
- Sharing knowledge through lightning talks and Slack updates to help your team members learn new things.
- Contribute to strategic projects such as helping to hone our virtual assistant content, analyzing data and making recommendations about areas of the product we need to fix for our customers, and advocating for bug fixes with our Integration Quality Team.
What are the responsibilities of Technical Support Specialist at Zapier?
You can apply for this job directly through the official Zapier website through the link provided above or you can click on the apply link provided below.
- On clicking the link below, you will be redirected to the official Zapier career webpage.
- Click on the “Apply” button on the official website.
- Enter your details as requested and upload your resume and submit the application.
| Apply for the latest jobs |
| Work From Home Jobs at Real – Customer Support Executive – Freshers – Click here Work From Home Jobs at Amazon – LOA Case Manager – Freshers – Click here Walk in interview at ienergizer – Freshers – Click here |
About Zapier
Zapier is a leading automation platform that connects apps and streamlines workflows, helping individuals and businesses save time and boost productivity. Headquartered in San Francisco, California, Zapier enables users to automate repetitive tasks by creating custom workflows, known as “Zaps,” that seamlessly integrate over 5,000 apps, including Google Workspace, Slack, Salesforce, and Trello. Designed for both tech-savvy professionals and non-coders, Zapier simplifies complex processes, allowing users to focus on what matters most. The company embraces a fully remote work culture, fostering innovation, flexibility, and inclusivity while offering exciting career opportunities in technology, customer success, and operations for professionals passionate about simplifying work through automation.
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only. This information has been sourced from the official site of the organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information