Work From Home Jobs at Twilio, Twilio is offering Remote Work opportunities to Any Graduates Freshers/Experienced for the role of KYT Operations Specialist. Apply link, job requirements and all other details are provided below.
Twilio is inviting online application for the role of KYT Operations Specialist. Candidates with competency with Google suite are preferred for this job.
The expected salary for KYT Operations Specialist at Twilio lies between ₹7 Lakhs to ₹10 Lakhs per year.
Table of Contents
Work From Home Jobs at Twilio : Job details
| Role | KYT Operations Specialist |
| Qualification | Bachelor’s degree |
| Experience | 1+years |
| Salary | 2L-4L per year |
| Location | Remote |
| Website | www.twilio.com |
Who is eligible for the position of KYT Operations Specialist at Twilio?
Candidates with following qualifications are eligible for the position
- Minimum 1+ years of experience in fraud detection, information security, or a related role.
- Curiosity and willingness to learn spam and fraud within the Telecommunications industry
- Outstanding verbal and written communication skill in English.
- Be able to work regular Pacific Standard Time work hours during training.
- Willingness to work a non-traditional schedule; working North America hours, weekends and holidays will be required.
- Demonstrate strong ethical values.
- Being process oriented with organizational skills.
- Strong creativity skills to think like spammers but powered by a drive to shut them down.
- Competency with Google suite.
- Ability to develop pattern recognition skills.
- Strong analytical skills for effective problem solving.
- Familiarity with data analysis concepts and tools.
- Willingness to work a non-traditional schedule; including weekends, holidays, and evenings as needed. Shift timing: 5:00 AM to 2:00 PM IST, with 2 consecutive days off each week (excluding Saturdays and Sundays). The shift schedule and days off are rotational and may change quarterly based on business requirements. Both shift timings and days off are subject to change depending on business needs.
What are the responsibilities of KYT Operations Specialist at Twilio?
- Utilize Twilio’s tools and your own investigative powers to detect and prevent non-compliant activity.
- Utilize your analytical and project management skills to think as a spammer, find bad actors, and shut them down.
- Utilize a combination of manual and automated tools, internal and third-party, to detect patterns, conduct investigations to find the spam, and update our systems to prevent it in the future.
- Willingness to work a non-traditional schedule; working North America hours, weekends and holidays will be required
- Analyze text messages reported by customers and carriers in order to determine correct classification (fraud, spam, smishing or valid).
- Handle incoming requests from internal and external customers.
- Demonstrate excellent customer service skills when working with internal/external customers.
- Read, interpret, follow, and enforce Messaging Policies and Best Practices to protect and preserve Twilio’s Network.
- Play an active role supporting continuous process improvements.
- Stay up to date with current industry trends and technology as it relates to text messaging spam and fraud.
- Help develop future tools to prevent bad accounts getting onto the network.
- This role is part private investigator, part data analyst, and part technical support.
How to apply for the position of KYT Operations Specialist at Twilio?
You can apply for this job directly through the official Twilio website through the link provided above or you can click on the apply link provided below.
- On clicking the link below, you will be redirected to the official Twilio career webpage.
- Click on the “Apply” button on the official website.
- Enter your details as requested and upload your resume and submit the application.
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About Twilio
Twilio, founded in 2008 and headquartered in San Francisco, is a leading cloud communications platform that enables businesses to integrate various communication capabilities into their applications via APIs. Twilio’s services include voice, messaging, video, and email, allowing developers to build and scale communication solutions such as customer service systems, marketing automation, and real-time notifications.
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only. This information has been sourced from the official site of the organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information.