Work From Home Jobs at Skillsoft, Skillsoft is offering Remote Work opportunities to Any Graduates Freshers/Experienced for the role of Renewal Specialist. Apply link, job requirements and all other details are provided below.
Skillsoft is inviting online application for the role of Renewal Specialist. Candidates with Experience with Salesforce.com are preferred for this job.
The expected salary for Renewal Specialist at Skillsoft lies between ₹2 Lakhs to ₹5 Lakhs per year.
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Work From Home Jobs at Skillsoft : Job details
| Role | Renewal Specialist |
| Qualification | Bachelor’s degree in business, Finance, Marketing |
| Experience | 1-3 years |
| Salary | 2L-5L per year |
| Location | Remote |
| Website | www.skillsoft.com |
Who is eligible for the position of Renewal Specialist at Skillsoft?
Candidates with following qualifications are eligible for the position
- Bachelor’s degree in business, Finance, Marketing, or a closely related field or relevant experience.
- 1-3 years Sales operations, Sales Support, Account Management, Customer Success or related experience.
- Experience leading discussions with clients and/or internal resources to identify, clarify and capture complex requirements and create working solutions.
- Experience with Salesforce.com a plus.
- Proven track record of expanding revenues within existing accounts a plus.
- Demonstrated ability to support customer retention and expansion initiatives.
- Excellent customer service and communication skills.
- High degree of proficiency with MS Office applications (especially Excel and PowerPoint).
- Confidence and excellent negotiation skills.
- Ability to analyze numbers effectively.
- Excellent attention to detail and a commitment to both accuracy and quality.
- Demonstrated ability to work independently as well as in a team environment.
- Proactive and energetic.
- Ability to handle multiple projects at the same time.
- Experience in SaaS software, Finance and Sales field.
- Salesforce experience is a plus.
What are the responsibilities of Renewal Specialist at Skillsoft?
- Forecast, prepare, and deliver renewal quotes to customers.
- Manage timelines and deliverables to ensure on-time renewals.
- Work cross-functionally with internal teams such as Sales, SalesOps, Order Processing, Billing, and Legal to support renewal-related activities.
- Assist in the creation and execution of nurture campaigns within CS Software.
- Interact directly with customers regarding renewals and account health.
- Review and understand contract terms and conditions, work with finance and legal teams to ensure contracts are compliant and assist in managing contractual documentation.
- Develop and analyze reports showing renewal rates and account usage within Salesforce.com and CS Software.
- Manage customer inquiries and escalations that relate to renewals as well as internal inquiries from our Support, Accounting and Account Management teams.
- Utilize Salesforce.com for sales opportunity distribution, tracking and forecasting while maintaining accurate and detailed notes for all renewal progression.
- Help refine the renewal process to increase efficiencies and ensure timely renewals.
- Work with Sales to confirm and maintain accurate and up-to-date customer information and data in Salesforce.
- Assist with various projects provided by management.
- Contact and follow-up with customers and partners to ensure a timely renewal process.
- Periodically report on progress of current contract renewals.
- Cooperate with the sales team and assist in selling renewals and promoting up-sell opportunities.
- Prepare forecasts of contract renewal bookings.
- Demonstrate key functionality to promote up-sells at existing accounts.
How to apply for the position of Renewal Specialist at Skillsoft?
You can apply for this job directly through the official Skillsoft website through the link provided above or you can click on the apply link provided below.
- On clicking the link below, you will be redirected to the official Skillsoft career webpage.
- Click on the “Apply” button on the official website.
- Enter your details as requested and upload your resume and submit the application.
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About Skillsoft
Skillsoft is a global leader in corporate digital learning, offering comprehensive training solutions in leadership, technology, and business skills. With a vast library of courses, certifications, and AI-driven learning experiences, Skillsoft helps organizations upskill employees, improve performance, and drive career growth. Focused on innovation and engagement, Skillsoft empowers businesses and professionals with flexible, scalable learning solutions
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only. This information has been sourced from the official site of the organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information.