Work From Home Jobs at Real, Real is offering Remote Work opportunities to Any Graduates Freshers/Experienced for the role of Customer Support Executive. Apply link, job requirements and all other details are provided below.
Real is inviting online application for the role of Customer Support Executive. Candidates with Organizational and multitasking skills are preferred for this job.
The expected salary for Customer Support Executive at Real lies between ₹15,000 to ₹25,000 per month.
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Work From Home Jobs at Real : Job details
| Role | Customer Support Executive |
| Qualification | Bachelor’s degree |
| Experience | Freshers |
| Salary | 15k-25k per month |
| Location | Remote |
| Website | www.real.com |
Who is eligible for the position of Customer Support Executive at Real?
Candidates with following qualifications are eligible for the position
- Ability to adapt quickly to learn quickly new technologies.
- Excellent problem-solving skills
- The ability to work with sensitive and confidential information
- Excellent verbal and written communication skills
- Strong teamwork and motivational skills
- Organizational and multitasking skills
- Creative thinking and the ability to make quick decisions
- Excellent customer service skills
- Ability to stick to strict deadlines
- A keen eye for detail
- Positive outlook and can-do attitude
- A bachelor’s degree in any discipline.
- Experience as a customer support representative is a plus.
- Experience with standard software, such as G-SUITE, MS Office, ZenDesk, Slack, and Zoom
What are the responsibilities of Customer Support Executive at Real?
- The ideal candidate for this role should have excellent written and oral communication skills, be customer-oriented, possess strong problem-solving skills, and have a good understanding of customer service principles and practices.
- Identify and assess agents’ needs to achieve satisfaction, by providing accurate, valid, and complete information.
- Handle inbound customer queries in a timely and considerate manner via email.
- Time management capabilities to prioritize tasks in order to meet daily work goals.
- Strong organizational skills with the ability to manage multiple tasks across different departments to best assist the support team.
- Follow company communication procedures, guidelines, and policies.
- Accountable for KPIs for CSAT, number of tickets resolved daily, percentage of tickets solved, One-Touch Response Rate, etc. to measure performance.
- Manage large amounts of support tickets.
- Other duties may be assigned.
How to apply for the position of Customer Support Executive at Real?
You can apply for this job directly through the official Real website through the link provided above or you can click on the apply link provided below.
- On clicking the link below, you will be redirected to the official Real career webpage.
- Click on the “Apply” button on the official website.
- Enter your details as requested and upload your resume and submit the application.
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About Real
Real is a pioneering platform dedicated to redefining mental wellness by offering on-demand, therapist-designed programs and support. Headquartered in New York, Real combines evidence-based practices with innovative technology to provide accessible, stigma-free mental health resources tailored to individual needs. Through a unique blend of guided sessions, interactive tools, and a supportive community, Real empowers users to build resilience and enhance their well-being. Committed to making mental health care inclusive and approachable, Real fosters a collaborative and purpose-driven culture, offering exciting career opportunities in technology, psychology, product design, and community engagement for professionals passionate about transforming mental wellness.
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only. This information has been sourced from the official site of the organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information.