Work From Home Jobs at Cloudstaff, Cloudstaff is offering Remote Work opportunities to Any Graduates Freshers/Experienced for the role of IT Systems Administrator. Apply link, job requirements and all other details are provided below.
Cloudstaff is inviting online application for the role of IT Systems Administrator. Candidates with knowledge of Veeam are preferred for this job.
The expected salary for IT Systems Administrator at Cloudstaff lies between ₹3 Lakhs to ₹6 Lakhs per year.
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Work From Home Jobs at Cloudstaff : Job details
| Role | IT Systems Administrator |
| Qualification | Bachelor’s degree |
| Experience | 2-3 years |
| Salary | 3L-6L per year |
| Location | Remote |
| Website | www.cloudstaff.com |
Who is eligible for the position of IT Systems Administrator at Cloudstaff?
Candidates with following qualifications are eligible for the position
- Microsoft Certified Associate
- Tertiary Qualification in Information Technology or related discipline (TAFE Cert 4, Diploma or University Degree)
- Knowledge of Veeam or equivalent backup solution
What are the responsibilities of IT Systems Administrator at Cloudstaff?
- Respond to inbound service requests, incident tickets, and IT support inquiries from end-users and automated alarms via approved communication methods.
- Provide initial triage, troubleshooting, and resolution of technical incidents within your skillset, ensuring timely resolution or;
- Escalate unresolved issues and collaborate with Tier 2 NOC and Tier 3 Service Desk Analysts to identify root cause analysis, preventative measures, and workarounds.
- Perform basic service requests within your skillset such as backup recovery and configuration, and deploying Diamond’s managed software.
- Provide excellent customer service by managing communication with end-users throughout the lifecycle of their service requests, incidents, or changes.
- Ensure that any complaints or concerns raised by the customer are directed to the account owner within Diamond.
- Identify technical risks and remediate directly if possible, or escalate to appropriate stakeholders.
- Perform regular, proactive service on customer IT environments by aligning them to Diamonds best practice standards as part of Diamond TechOps process.
- Undertake remediation, maintenance and reconfiguration of customer environments as defined by the Diamond TechOps process.
- Attend meetings as required with the BTM to assist in the delivery of Diamond’s TechOps reports.
How to apply for the position of IT Systems Administrator at Cloudstaff?
You can apply for this job directly through the official Cloudstaff website through the link provided above or you can click on the apply link provided below.
- On clicking the link below, you will be redirected to the official Cloudstaff career webpage.
- Click on the “Apply” button on the official website.
- Enter your details as requested and upload your resume and submit the application.
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About Cloudstaff
Cloudstaff is a leading provider of outsourcing solutions, offering a wide range of services to businesses globally. Founded in 2005, the company specializes in delivering high-quality staffing solutions that include IT, administrative, creative, and customer service roles. Operating primarily out of the Philippines, Cloudstaff provides scalable, flexible, and cost-effective outsourcing services that drive business growth and success of their clients.
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only. This information has been sourced from the official site of the organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information.