Walk in interview at TTEC,TTEC is inviting eligible candidates for direct walk in interview in Mumbai for the job role of Customer service. The walk in interview will be conducted on 24th-28th December 2024. More details about the job are provided below.
TTEC Holdings, Inc. is a global customer experience technology and services company that specializes in delivering personalized and innovative solutions to help organizations enhance their customer interactions. TTEC is a leader in the fields of customer experience management, digital transformation, and contact center outsourcing. The company offers a comprehensive suite of services, including customer care, technical support, sales, and digital consulting, leveraging advanced technologies such as AI, analytics, and automation to optimize customer engagement across various channels.
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Walk in Interview at TTEC: Job details
| Role | Customer service |
| Qualification | Graduation not required |
| Experience | 0-5 years |
| Location | Mumbai |
Roles & Responsibilities:
- Customer Interaction
- Handle inbound and outbound calls, chats, or emails to assist customers with inquiries, resolve complaints, and provide product or service information.
- Issue Resolution
- Troubleshoot customer issues, offer effective solutions, and escalate complex cases to the appropriate teams when necessary.
- Documentation and Data Entry
- Accurately record customer interactions, update CRM systems, and ensure all information is documented for future reference.
- Adherence to Quality Standards
- Follow company guidelines, meet performance metrics like response time and customer satisfaction, and maintain professionalism in all communications.
- Customer Feedback and Improvement
- Gather and report customer feedback, identify trends or recurring issues, and suggest improvements to enhance the customer experience.
Walk in details
| Mumbai- Customer service- 0-5 years |
| Date & Time 24th Dec – 28th Dec, 9.30 AM – 5.30 PM Venue TTEC company, 4th Floor, Tower 3, Unit No 403 & 404, NESCO IT Park, Western Express Hwy, NESCO, Goregaon, Mumbai, Maharashtra 400063 (Next to goregaon E metro station) Contact Aniket Chauhan (7021135710) |
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How to Apply for Walk in Interview at TTEC?
Candidates have to attend the Walk-in Interviews on the dates and Venues provided in the tables above. There is no need to register for the interviews. Candidates must carry the following documents to the interviews.
- Updated Resume
- Aadhar card/PAN Card/Any other Govt. ID
Walk in Interview at TTEC: FAQ
What is the salary of a Customer service at TTEC?
The salary of a customer service at TTEC can range between ₹ 1-5 Lacs P.A.
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only. This information has been sourced from the official site of the organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information.