Walk in interview at ICCS, ICCS is inviting eligible candidates for direct walk in interview in Chennai for the job role of Customer care executive. The walk in interview will be conducted on 10th-12th December 2024. More details about the job are provided below.
Insight Customer Call Solutions (ICCS) is a prominent business process outsourcing (BPO) company based in India, specializing in delivering customer support and back-office solutions across diverse industries. Established with a focus on enhancing customer interactions, ICCS offers services such as inbound and outbound call handling, telemarketing, technical support, and data management. The company is known for its innovative use of technology, including automation and CRM tools, to improve efficiency and service quality.
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Walk in Interview at ICCS: Job details
| Role | Customer care executive |
| Qualification | Graduation not required |
| Experience | 0-1 years |
| Location | Chennai |
Skills:
- Fluency in Tamil language
- Fair in English communication
- Customer centric, Active listening skills
- Professional attire is must.
Qualification:
- Minimum Plus two and above
- Freshers can apply
- Only immediate joiners
- Male/Female shall apply
- Flexible to work in rotational shifts.
Roles & Responsibilities:
- Customer Interaction
- Handle inbound and outbound calls, emails, or chats to address customer inquiries, provide information, and resolve complaints efficiently.
- Problem Resolution
- Analyze customer issues, provide appropriate solutions, and escalate complex cases to higher management or technical teams if required.
- Data Management
- Document customer interactions, update CRM systems with accurate details, and maintain records for future reference.
- Customer Relationship Management
- Build and maintain positive relationships with customers by ensuring prompt and satisfactory responses to their needs.
- Adherence to Protocols
- Follow company policies, maintain confidentiality, and ensure compliance with service standards and quality benchmarks.
Walk in details
| Chennai- Customer care executive- 0-1 years |
| Date & time 10th Dec – 12th Dec, 9.30 AM – 5.30 PM Venue TANGEDCO Office(TNEB) 1st Floor Minnagam opp to Geetham Hotel Anna salai, Mount road, Chennai – 600009. Contact Balakrishnan (9037097978) |
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How to Apply for Walk in Interview at ICCS?
Candidates have to attend the Walk-in Interviews on the dates and Venues provided in the tables above. There is no need to register for the interviews. Candidates must carry the following documents to the interviews.
- Updated Resume
- Aadhar card/PAN Card/Any other Govt. ID
Walk in Interview at ICCS: FAQ
What is the salary of a Customer care executive at ICCS?
The salary of a Customer care executive at ICCS can range between ₹ 1.25-1.5 Lacs P.A.
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only. This information has been sourced from the official site of the organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information.