Walk in interview at Concentrix, Concentrix is inviting eligible candidates for direct walk in interview in Vadodara for the job role of Tele sales Representative. The walk in interview will be conducted on 27th December 2024. More details about the job are provided below.
Concentrix is a multinational BPO company that provides business services, specializing in customer engagement and innovative solutions for a wide range of industries. Its offerings include customer care, technical support, sales, digital marketing, and analytics.
Table of Contents
Walk in Interview at Concentrix: Job Details
| Role | Tele sales representative |
| Qualification | Graduation not required |
| Experience | 1-5 years |
| Location | Vadodara |
Job description:
- Support the sales team at the back end as virtual salesman
- Maximize the value extraction from the existing channel partners. (Cement dealers, field sales and retailers)
- Monitor the performance of channel and sales team and send alerts / intervene to improve it
- One point query resolution
- Quick Customer Service for all stakeholders Channel Partners, Influencers, Sales Team, Technical Team, IHBs/B2B.
Roles & Responsibilities:
- Provide direct engagement with 100% of the existing cement dealers.
- Identify opportunities to extract maximum sale from each dealer based on trend analysis.
- Generate orders daily by calling channel partners who are most likely to place orders and not visited by the field sales officer based on data inputs and / or prescribed rules.
- Receive the orders from the channel partners and place them in the companys systems for which access is allowed. In case of orders from ARS / Retailers, the order needs to be placed upon the dealers and then in the company system on behalf of the dealers upon his approval.
- Record the complaints / grievances and give resolutions at L1 level and / or assign the same to the relevant personnel as per pre-defined matrix. Manage the complaints / requests systematically through a ticketing system.
- Accept requests from dealers to update information related to customer master or any other as mandated by the company from time to time through own or companys existing systems (e.g. Service Now) for which access is given.
- Reduce the zero sale dealers by following up with such counters.
- Engage with the zero visit counters and make them more productive.
- Proactively communicate the schemes and other related information to the secondary network
- Increase the scheme participation and overall effectives by the dealers or ARS / retailers as applicable by following up on orders
- Collect data from the channel partners like daily secondary sales bifurcation
- Follow up on the tasks to be done by the dealers, e.g. Balance confirmation, loyalty points redemption, etc.
- Log complaints in Aasan on behalf of the channel partner.
- Register queries / requests from the channel partners for updating of any records, e.g. Change in contact details, firm details, etc.
- Follow up on the tasks to be done by the sales officer, e.g. Closure on new dealership queries, updating of micro market data, etc. uploading of dealer monthly / scheme targets, etc.
Walk in details
| Vadodara- Tele sales executive- 1-5 years |
| Date & time 27th Dec, 9.30 AM – 5.30 PM Venue Concentrix Services, Alembic Building – II, 1st Floor, R & D Campus, Near Inorbit Mall Gorwa, Vadodara – 390 003 Contact Bhupendra Sharma (9712077066) |
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How to Apply for Walk in Interview at Concentrix?
Candidates have to attend the Walk-in Interviews on the dates and Venues provided in the tables above. There is no need to register for the interviews. Candidates must carry the following documents to the interviews.
- Updated Resume
- Aadhar card/PAN Card/Any other Govt. ID
Walk in Interview at Concentrix: FAQ
What is the salary of a Tele sales executive at Concentrix?
Sales Executive salary at Concentrix Corporation in India ranges between ₹1.1 Lakhs to ₹6.0 Lakhs for less than 1 year of experience to 4 years. According to our estimates it is 8% less than the average Sales Executive Salary in India.
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only. This information has been sourced from the official site of the organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information.