Walk in interview at Alight, Alight is inviting eligible candidates for direct walk in interview in Gurugram for the job role of Customer care executive. The walk in interview will be conducted on 9th-11th December 2024, candidates with any Graduate degree with experience of 0 -5 years are eligible to apply. More details about the job are provided below.
Alight is a leading provider of integrated benefits, payroll, and cloud solutions designed to simplify human resources operations for businesses worldwide. The company offers a comprehensive suite of services including benefits administration, payroll processing, HR consulting, and cloud-based HR technology platforms
Table of Contents
Walk in Interview at Alight: Job details
| Role | Customer care executive |
| Qualification | Any Graduate |
| Experience | 0-5 years |
| Location | Gurugram |
Responsibilities:
- 100% of production time to be spent logged in on calls.
- Answer calls with an approach to deliver positive customer satisfaction.
- Articulate complex client plans and provisions in a simplified and understandable manner helping participants make an informed decision.
- Maintain internal & client defined quality on calls.
- Understands and contributes positively in meeting client SLAs & targets.
- Adheres to Customer Service Attendance & Accountability policies.
- Ensures Customer Service Representative, Team & Client level targets (Customer Satisfaction, Service Level %, Average Handle Time, Session Time, Wait Time, Abandon Rate, Call back timeliness etc.) are met or exceeded consistently
- Take complete ownership of self-learning & development.
- Ensuring proper documentation and follow-ups and follow SOPs.
- Articulate complex client plans and provisions in a simplified and understandable manner to take an informed decision.
Requirements:
- Graduate in listed discipline (BA, BCom, BCA ( No Gaps / Failure throughout Graduation)
- Work Experience of 1- 6 years for International Customer Service “Voice”
- Prior Customer Service experience would be preferred.
- Excellent verbal and written communication skills with least grammatical errors
- Basic computer operating skills required (MS- Office Applications)
- Appropriate Typing speed to be able to efficiently manage documentation during/post interaction.
- Ability to work evening/night shifts • Good analytical skills & attention to detail.
- Good Communication Skills.
- Immediate Joiner’s Only.
Walk in details
| Gurugram- Customer care executive- 0-5 years |
| Date & time 9th Dec – 11th Dec, 4.00 PM – 6.00 PM Venue Alight Services India Pvt. Ltd,10th Floor, Cyber Greens, Tower D & E, Gurgaon 122002. Near Phase 3 Metro station. Contact Ankita Tiwari (7498294539) |
| Apply for the latest jobs |
| Walk in interview at PhonePe – Business development – Freshers – Click here Walk in interview at Datamatics – Accounts payable- Freshers – Click here Walk in interview at Visionet – Title search & Typing – Freshers – Click here |
How to Apply for Walk in Interview at Alight?
Candidates have to attend the Walk-in Interviews on the dates and Venues provided in the tables above. There is no need to register for the interviews. Candidates must carry the following documents to the interviews.
- Pls carry an ID proof (Security check) and hard copy of your resume.
Walk in Interview at Alight: FAQ
What is the salary of a Customer care executive at Alight?
The salary of a Customer care executive at Alight can range between ₹ 50,000-3 Lacs P.A.
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only. This information has been sourced from the official site of the organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information.