Tide Work From Home Jobs, Tide is offering Remote Work opportunities to Any Graduates Freshers/Experienced for the role of Customer Support Associate. Apply link, job requirements and all other details are provided below.
Tide is inviting online application for the role of Customer Support Associate. Candidates with experience working in Customer Service for the finance industry are preferred for this job.
The expected salary for Customer Support Associate lies between ₹3 Lakhs to ₹5 Lakhs per year.
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Tide Work From Home Jobs : Job details
| Role | Customer Support Associate |
| Qualification | Bachelor’s degree |
| Experience | Freshers |
| Salary | 3L-5L per year |
| Location | Remote |
| Website | www.tide.com |
Who is eligible for the position of Customer Support Associate at Tide?
Candidates with following qualifications are eligible for the position
- You have exceptional spoken and written English skills.
- You are comfortable using industry tools like ticketing CRMs, GSuite, Jira, and Excel.
- You are confident talking with our members (over all channels – phone, chat, email) to help them get the most from their business current accounts and products and suggest others that they might benefit from.
- You enjoy finding innovative ways to solve complex problems.
- You are always on the lookout for recurring issues and help create new workflows to solve them.
- You have excellent organisational skills and take responsibility for your workload.
- You have experience working in Customer Service for the finance industry.
- You have some experience working in startups/scaleups
What are the responsibilities of Customer Support Associate at Tide?
- Juggling priorities to ensure that members get a level 2 support experience – means time is of the essence, and detailed product knowledge is vital.
- Spotting and noting patterns is second nature to you, and you’re always ready to highlight areas that can be improved in terms of product or member experience.
- Getting to grips with brand new features which will streamline payment processing for members and their clients.
- Delivering valuable feedback to Product and Operations Managers on a consistent basis.
- Exploring data and aiding with reporting to track the performance of products and services.
- Helping demonstrate your values to new team members, supporting them with your wisdom and experience, and assisting with everyday back-office tasks.
- Being ready to assist all Level 1 colleagues when they have queries
How to apply for the position of Customer Support Associate at Tide?
You can apply for this job directly through the official Tide website through the link provided above or you can click on the apply link provided below.
- On clicking the link below, you will be redirected to the official Tide career webpage.
- Click on the “Apply” button on the official website.
- Enter your details as requested and upload your resume and submit the application.
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About Tide
Tide is a leading fintech company that provides smart and intuitive banking solutions designed specifically for small businesses, freelancers, and entrepreneurs. Headquartered in the UK, Tide offers digital business accounts, expense management, invoicing, and credit solutions to help businesses streamline their financial operations. With a focus on innovation and automation, Tide empowers users with seamless banking experiences, reducing administrative burdens and enabling them to focus on growth. The company fosters a collaborative and fast-paced work environment, offering exciting career opportunities in technology, finance, product development, and customer support for professionals passionate about transforming the future of business banking.
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only. This information has been sourced from the official site of the organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information.