Rackspace Technology Work From Home Jobs, Rackspace Technology is offering Remote Work opportunities to Any Graduates Freshers/Experienced for the role of Customer Success Strategist. Apply link, job requirements and all other details are provided below.
Rackspace Technology is inviting online application for the role of Customer Success Strategist. Candidates with comprehensive understanding of industry best practices and the ability to apply them to company policies and customer requirements are preferred for this job.
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Rackspace Technology Work From Home Jobs : Job details
| Role | Customer Success Strategist |
| Qualification | Bachelor’s degree |
| Experience | Freshers |
| Salary | 2L-5L per year |
| Location | Remote |
| Website | www.rackspacetechnology.com |
Who is eligible for the position of Customer Success Strategist at Rackspace Technology ?
- Experience and Skills: Candidates should have a comprehensive understanding of industry best practices and the ability to apply them to company policies and customer requirements. They must effectively communicate complex technical information to various stakeholders and possess excellent networking skills to build strong relationships with C-level leaders. Proficiency in working with Google Public Cloud and knowledge of its products and services are also essential.
- Leadership and Problem-Solving: The role demands strategic leadership in delivering pre- and post-sales services, managing customer retention, and developing customer contact strategies and growth plans. Candidates should be proactive, capable of creating strategic plans spanning up to two years, and adept at resolving issues innovatively.
- Project Management: A solid understanding of industry-standard project management methodologies and experience managing projects from inception to completion are required. Candidates should demonstrate leadership qualities and the ability to motivate teams to meet customer requirements.
What are the responsibilities of Customer Success Strategist at Rackspace Technology ?
- Onboarding and Training: Successfully guiding new customers through the initial setup and training process.
- Customer Relationship Management: Serve as the main point of contact for clients, ensuring their needs are met and fostering long-term relationships.
- Project Oversight: Oversee the execution of projects, ensuring they are completed on time, within budget, and to the client’s satisfaction.
- Proactive Support: Anticipating customer needs and addressing potential issues before they become problems.
- Product Advocacy: Promoting the value of the product and identifying opportunities for upselling or cross-selling.
- Sales and Business Development: Identify opportunities for upselling and cross-selling services to existing clients and pitch new business to potential clients.
- Feedback Loop: Gathering customer feedback and working with internal teams to improve products and services.
- Performance Tracking: Monitoring customer usage and success metrics to ensure they are getting the most out of the product.
- Churn reduction and contact renewal : Ensure churn risk is identified in advance and mitigated. Leverage on the relationship to secure long term renewals
- Essential Skills and Qualifications
- Communication Skills: Excellent verbal and written communication to effectively interact with clients and internal teams.
How to apply for the position of Customer Success Strategist at Rackspace Technology ?
You can apply for this job directly through the official Rackspace Technology website through the link provided above or you can click on the apply link provided below.
- On clicking the link below, you will be redirected to the official Rackspace Technology career webpage.
- Click on the “Apply” button on the official website.
- Enter your details as requested and upload your resume and submit the application.
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About Rackspace Technology
Rackspace Technology is a leading end-to-end multi-cloud technology solutions provider that specializes in managing and optimizing cloud environments for businesses. The company is trusted by organizations seeking to leverage the power of cloud computing to drive innovation and achieve their strategic objectives. Its offerings include a wide range of services, including cloud migration, managed hosting, security and compliance, data analytics, and application modernization.
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only. This information has been sourced from the official site of the organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information.