NCR Atleos Work From Home Jobs, NCR Atleos is offering Remote Work opportunities to Any Graduates Freshers/Experienced for the role of Customer Engineer. Apply link, job requirements and all other details are provided below.
NCR Atleos is inviting online application for the role of Customer Engineer. Candidates with Experience in PC Hardware Maintenance and support are preferred for this job.
The expected salary for Customer Engineer at NCR Atleos lies between ₹3 Lakhs to ₹5 Lakhs per year.
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NCR Atleos Work From Home Jobs : Job details
| Role | Customer Engineer |
| Qualification | High School Diploma |
| Experience | 0-1years |
| Salary | 3L-5L per year |
| Location | Remote |
| Website | www.ncratleos.com |
Who is eligible for the position of Customer Engineer at NCR Atleos?
Candidates with following qualifications are eligible for the position
- High School Diploma or equivalent
- 0-1 years of related experience
- Ability to work with Microsoft Office suite; Experience on Windows XP, Windows 2000 operating systems required
- A+ Certification
- ITE or Polytechnic in Electronics and Communications Engineering
- Works well with minimal supervision; Good problem solving skills; Ability to pick up new skills quickly; Ability to work under pressure; Ability to meet deadlines and produce high quality work
- Excellent interpersonal skills/customer relationship skills required
- High level of mechanical/electrical aptitude; Experience on maintaining computer hardware (Desktops, Servers, peripherals), routers, networks, switches, hubs required
- High level of personal integrity; Support and promote teamwork and cooperative effort
What are the responsibilities of Customer Engineer at NCR Atleos?
- Position responsible for installation, maintenance and repairs on equipment within an assigned territory/region to assure continuity of customer operations and high levels of customer satisfaction
- Responsible for ownership of customer problems or incidents until the situation has been resolved to the customers satisfaction and or in compliance with agreed upon Service Level Agreements
- Required to perform work on products and services of low complexity, specifically financial/ATM products; Make minor repairs and replace components on Tier I equipment such as PCs, workstations and peripherals, printers, front-end POS systems, First Line Maintenance on ATMs and kiosks, and single pocket proof encoders
- Responsible for assisting in site preparation, including installation of cable, staging of equipment, and minor testing of equipment; May also perform required modular swaps and unit replacements
- Customer Engineer responds to all customer concerns or problems by resolving them or by escalating them to the proper associate, team member, territory manager, or the Control Tower
- Build working relationships with customers and develop informal communication channels with customer account at the local level; Represents NCR in a manner that reflects positively on the image and reputation of the company
- Performs periodic preventative maintenance on assigned products; Diagnoses problems, makes minor repairs, and replaces components (at the module level); Follows appropriate security procedures when working with ATM’s and or within financial institution
- Responsible for all NCR assets that will be used in the delivery of customer services (i.e. tools, software, vehicles, documentation, and intellectual property), or as assigned by management; Maintain an appropriate parts inventory as well as parts record keeping
- Responsible for accurate and prompt reporting of calls and activity, as well as other reporting as required; Responsible for tracking and reporting all expenses incurred in the delivery of services, including telephone, private automobile, and/or public transportation
- Responsible for capturing detailed customer asset information and other data required to complete any invoicing or billing activities
- May be dispatched daily on a call-by-call basis or may establish his/her own daily schedule on the basis of automated reports
- May require prolonged travel, carrying and lifting tool kit/parts of varying weights (1- 50 lbs.); May require bending/squatting, walking/standing /sitting for prolonged periods; May be required to work on rotating shifts
How to apply for the position of Customer Engineer at NCR Atleos?
You can apply for this job directly through the official NCR Atleos website through the link provided above or you can click on the apply link provided below.
- On clicking the link below, you will be redirected to the official NCR Atleos career webpage.
- Click on the “Apply” button on the official website.
- Enter your details as requested and upload your resume and submit the application.
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About NCR Atleos
NCR Atleos Developed by NCR Corporation, is an innovative integrated payments platform designed to enhance the payment processing capabilities of businesses.Atleos is positioned as a flexible, scalable solution for businesses of all sizes, aimed at streamlining and simplifying the complexities associated with managing various payment methods and channels.
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only. This information has been sourced from the official site of the organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information.