Motorola Work From Home Jobs, Motorola is offering Remote Work opportunities to Any Graduates Freshers/Experienced for the role of Helpdesk Technician. Apply link, job requirements and all other details are provided below.
Motorola is inviting online application for the role of Helpdesk Technician. Candidates with Experience with troubleshooting mobile devices are preferred for this job. The expected salary for Helpdesk Technician at Motorola lies between ₹12 Lakhs to ₹17 Lakhs per year.
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Motorola Work From Home Jobs : Job details
| Role | Helpdesk Technician |
| Qualification | Bachelor’s degree in Computer Science, Information Technology |
| Experience | 2+years |
| Salary | 12L-17L per year |
| Location | Remote |
| Website | www.motorola.com |
Who is eligible for the position of Helpdesk Technician at Motorola?
Candidates with following qualifications are eligible for the position
- Bachelor’s degree in Computer Science, Information Technology, or a related field
- 2+ years of experience in a helpdesk or technical support role
- Strong understanding of Google Workspace
- Experience with troubleshooting mobile devices is a plus
- Familiarity with ServiceNow is a plus
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong problem-solving and analytical skills
- Ability to work under pressure and meet deadlines
What are the responsibilities of Helpdesk Technician at Motorola?
- Provide L1 and L2 level support by responding to helpdesk tickets related to Workplace applications, including Google Workspace, Chromebox maintenance, and LumApps Social Intranet.
- Respond to all tickets in a timely and efficient manner
- Troubleshoot technical issues related to Google Workspace, including email, calendar, and productivity tools
- Document all resolutions to tickets in a clear and concise manner
- Manage the ticket lifecycle from intake to closure
- Report on ticket metrics, including average response time and resolution time
- Stay up-to-date on the latest Google Workspace features and functionality
- Provide training and support to users on new Google Workspace features and functionality
- Work closely with other members of the Workplace team to resolve complex issues
How to apply for the position of Helpdesk Technician at Motorola?
You can apply for this job directly through the official Motorola website through the link provided above or you can click on the apply link provided below.
- On clicking the link below, you will be redirected to the official Motorola career webpage.
- Click on the “Apply” button on the official website.
- Enter your details as requested and upload your resume and submit the application.
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About Motorola
Motorola Solutions is a global leader in mission-critical communications and public safety technology. The company provides advanced solutions such as two-way radios, body-worn cameras, and video surveillance systems, designed to enhance security and communication for public safety agencies, businesses, and government organizations. Motorola Solutions also offers software platforms that integrate AI, real-time data, and analytics to improve decision-making and operational efficiency.
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only. This information has been sourced from the official site of the organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information.