Milliman Work From Home Jobs, Milliman is offering Remote Work opportunities to Any Graduates Freshers/Experienced for the role of Helpdesk Support Specialist. Apply link, job requirements and all other details are provided below.
Milliman is inviting online application for the role of Helpdesk Support Specialist. Candidates with Experience with IT asset management tools like Lan Sweeper and backup solutions are preferred for this job.
The expected salary for Helpdesk Support Specialist at Milliman lies between ₹3 Lakhs to ₹5 Lakhs per year.
Table of Contents
Milliman Work From Home Jobs : Job details
| Role | Helpdesk Support Specialist |
| Qualification | Bachelor’s degree in Computer Science, Information Technology |
| Experience | 5-7 years |
| Salary | 3L-5L per year |
| Location | Remote |
| Website | www.milliman.com |
Who is eligible for the position of Helpdesk Support Specialist at Milliman?
Candidates with following qualifications are eligible for the position
- 5-7 years in IT support, with 4-5 years providing direct end-user support.
- Strong knowledge of Active Directory management, group policies, PowerShell scripting, and user management.
- Expertise in Windows operating systems, networking concepts, and remote support tools (e.g., Bomgar).
- Experience with IT asset management tools like Lan Sweeper and backup solutions.
- Familiarity with cloud technologies and vulnerability management.
- Proficiency in configuring and managing Windows servers and file permissions.
- Excellent verbal and written communication skills, including the ability to create technical documentation.
- Strong problem-solving and customer service skills.
What are the responsibilities of Helpdesk Support Specialist at Milliman?
- Provide timely assistance to users via tickets, email, phone, and chat.
- Offer step-by-step guidance to resolve hardware, software, network, and application issues.
- Document support issues and resolutions using a ticketing system, ensuring detailed and accurate records.
- Analyze and troubleshoot reported problems to identify root causes.
- Research, test, and implement appropriate solutions, documenting resolutions for future reference.
- Escalate unresolved or complex issues to higher-level teams as necessary.
- Install, configure, and troubleshoot software, operating systems, and tools in line with IT security standards.
- Assist with hardware setups for workstations, printers, scanners, and mobile devices.
- Administer patch management tools and apply updates regularly to ensure compliance.
- Administer and manage Active Directory infrastructure, including user accounts, groups, and security permissions.
- Troubleshoot authentication and access control issues.
- Enforce security best practices in the Active Directory environment.
- Diagnose and resolve connectivity issues for both wired and wireless networks.
- Support users with corporate networks, VPNs, and remote access solutions.
- Conduct regular audits of file server permissions and Active Directory security settings.
- Perform vulnerability scans and remediate identified security issues.
- Monitor and prioritize critical updates to maintain security compliance.
How to apply for the position of Helpdesk Support Specialist at Milliman?
You can apply for this job directly through the official Milliman website through the link provided above or you can click on the apply link provided below.
- On clicking the link below, you will be redirected to the official Milliman career webpage.
- Click on the “Apply” button on the official website.
- Enter your details as requested and upload your resume and submit the application.
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About Milliman
Milliman is a global consulting and actuarial firm, founded in 1947 known for its expertise in areas such as employee benefits, healthcare, life insurance, financial services, and property and casualty insurance. Milliman provides a range of services including actuarial consulting, risk management, and data analytics to help clients manage risk and improve their financial security. Milliman is recognized for its rigorous analytical approach and deep industry knowledge, making it a trusted advisor to businesses and organizations worldwide.
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only. This information has been sourced from the official site of the organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information.