Ideals Work From Home Jobs, Ideals is offering Remote Work opportunities to Any Graduates Freshers/Experienced for the role of Customer Success Operations Specialist. Apply link, job requirements and all other details are provided below.
Ideals is inviting online application for the role of Customer Success Operations Specialist. Candidates with Advanced MS Excel/Google Sheets skills and experience administrating a CRM are preferred for this job.
The expected salary for Customer Success Operations Specialist at Ideals lies between ₹2 Lakhs to ₹3 Lakhs per year.
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Ideals Work From Home Jobs: Job details
| Role | Customer Success Operations Specialist |
| Qualification | Bachelor’s degree |
| Experience | Freshers |
| Salary | 2L-3L per year |
| Location | Remote |
| Website | www.ideals.com |
Who is eligible for the position of Customer Success Operations Specialist at Ideals?
Candidates with following qualifications are eligible for the position
- Strong Upper-intermediate level of English (B2-C1)
- Advanced MS Excel/Google Sheets skills and experience administrating a CRM (Gainsight experience is a huge plus)
- Critical thinking and a systematic approach to work with a commitment to high-quality standards
- Excellent verbal, written and interpersonal communication skills
- Ability to learn quickly and work effectively with large volumes of information
What are the responsibilities of Customer Success Operations Specialist at Ideals?
- Act as a 1-line of support to CSMs and CS leadership: troubleshoot Gainsight CRM automations, data analytics issues, ensuring seamless fixes with clear communication to stakeholders
- Oversee client regional distribution, CRM data enrichment
- Design processes (call-to-actions/playbooks/KPIs) to address client churn risk, at-risk renewals, low product adoption and enable CSMs with expansion opportunities
- Test and implement new automations to improve CSM operational efficiency
- Provide actionable data and insights for leadership meetings, highlighting risks and opportunities
- Lead and participate in cross-functional projects in collaboration with Inside Sales/Field Sales/Billing/Accounts Receivable/Revenue Ops teams
- Analyze renewals, upsells, and other KPIs to identify successes and areas for improvement
- Create insightful dashboards and organize synchronized 1:Many email campaigns for the CSM team and leadership
How to apply for the position of Customer Success Operations Specialist at Ideals?
You can apply for this job directly through the official Ideals website through the link provided above or you can click on the apply link provided below.
- On clicking the link below, you will be redirected to the official Ideals career webpage.
- Click on the “Apply” button on the official website.
- Enter your details as requested and upload your resume and submit the application.
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About Ideals
IDEALS Corp is a global provider of secure virtual data room (VDR) solutions designed to support complex dealmaking, mergers and acquisitions, and confidential document sharing. The platform offers advanced security features, seamless collaboration tools, and user-friendly interfaces, making it ideal for financial institutions, legal firms, and corporate clients handling sensitive data.
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only. This information has been sourced from the official site of the organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information.