Genpact Virtual Recruitment Drive, Genpact is conducting a virtual interview for the role of Voice process, Non Voice process. Zoom ID, job requirements and all other details are provided below.
Genpact is hiring candidates with graduate degree in any field (except Law) with 0-5 years of experience in multiple location Gurgaon, Ahmedabad, Hyderabad. The expected salary for Voice Process & Non Voice Process at Genpact lies between ₹ 1 Lakhs to 6.4 Lakhs per year.
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Table of Contents
Genpact Virtual Recruitment Drive: Job details
| Role | Customer Support – Voice/Non Voice |
| Qualification | Any Graduate (except Law) |
| Salary | ₹ 1 Lakhs to 6.4 Lakhs per year. |
| Experience | 0-5 years |
| Location | Gurgaon, Ahmedabad, Hyderabad |
What are the Responsibilities of Voice Process at Genpact?
The responsibilities of a voice process at Genpact are
- Respond to customer queries and customers concern
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and advance product bugs
- Provide excellent customer service to our customers
What Skills Required for the role of Voice Process at Genpact?
The Skills required for a Voice Process are
- Effective probing skills and analyzing / understanding skills
- Analytical skills with customer centric approach
- Excellent proficiency with written English and with neutral English accent
- You should be able to work on a flexible schedule (including weekend shift)
| For more information on Roles and Responsibilities of Customer Support Executive: What is a Customer Support Executive? |
| Ahmedabad – Non- Voice Process (0 Years) |
| Date & Time 18th November, 12.00 PM – 2.00 PM Zoom ID: https://genpact.zoom.us/j/2344316691 |
| Hyderabad – Voice Process (0 Years) |
| Date & Time 18th November, 12.00 PM – 2.00 PM Zoom ID: https://genpact.zoom.us/j/4586540244 |
| Hyderabad – Content Moderation (0 Years) |
| Date & Time 18th November, 12.30 PM – 1.30 PM Zoom ID: https://genpact.zoom.us/j/7086667423 |
| Gurgaon – Chat Support (1 – 5 Years) |
| Date & Time 23rd September, 11:00 AM to 1 PM Zoom ID: https://genpact.zoom.us/j/8931099023 |
How to apply for Genpact Virtual Recruitment Drive?
Candidates can directly attend the Virtual Interview from their home. There is no need to register for the interview. However, candidates must have a smartphone or computer with a mic and a working webcam with a stable internet connection for the interview. Also, candidates must install Zoom App to attend the interview.
Click on the Zoom link to attend the interview.
About Genpact
Genpact is a multinational BPO services firm that specializes in digital transformation, outsourcing, and business process management. The company has operations spanning more than 30 countries. Genpact offers an exhaustive range of services, including finance and accounting, procurement, supply chain management, analytics, and digital solutions, catering to clients across various industries such as banking, insurance, healthcare, manufacturing, and technology.
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only. This information has been sourced from the official site of the organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
Here I’m applying as an fresher job….
I have 4 years experience
Immediate joining
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I’m interested in non voice process I have laptop and wifi.
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I am interested for this job.
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