Fivetran Work From Home Jobs, Fivetran is offering Remote Work opportunities to Any Graduates Freshers/Experienced for the role of Associate Customer Support Engineer. Apply link, job requirements and all other details are provided below.
Fivetran is inviting online application for the role of Associate Customer Support Engineer. Candidates with Basic ability to read and understand Java/ C++ are preferred for this job.
The expected salary for Associate Customer Support Engineer at Fivetran lies between ₹2 Lakhs to ₹5 Lakhs per year.
Table of Contents
Fivetran Work From Home Jobs : Job details
| Role | Associate Customer Support Engineer |
| Qualification | Bachelor’s degree |
| Experience | 1+years |
| Salary | 2L-5L per year |
| Location | Remote |
| Website | www.fivetran.com |
Who is eligible for the position of Associate Customer Support Engineer at Fivetran?
Candidates with following qualifications are eligible for the position
- Total relevant work experience – 1+ yrs
- Strong Customer Advocacy skills
- Excellent written and verbal communication skills in English
- Highly developed, process-oriented skills for troubleshooting, problem solving, and issue resolution
- Good teaming skills with a passion for building a positive culture where we leave our ego at the door
- Ability to work in a fast-paced, highly collaborative environment, and function in global arenas
- Excellent analytical skills and strong attention to details
- Basic ability to read and understand Java/ C++ (any programming language)
- Basic understanding of networking fundamentals and the TCP/IP model
- Basic understanding of SQL and its functionalities
- Comfortable navigating Github and submitting Pull Requests
What are the responsibilities of Associate Customer Support Engineer at Fivetran?
- Work closely with Fivetran customers and other stakeholders to ensure timely resolution of reported incidents.
- Take end-to-end ownership of customer cases, including initial troubleshooting, identification of root cause, and case resolution.
- Provide troubleshooting support to Fivetran customers and partners via multiple channels (web, email, phone, virtual meetings, etc.)
- Help customers round the clock and should be willing to work in shifts in a 24×7 work environment.
- Investigate incidents utilizing the Fivetran environment, connectors, logs, and other troubleshooting tools.
- Work closely with Fivetran’s engineering team by submitting well-documented bugs which arise from customer submitted cases.
- Work with Fivetran’s Product team to ensure feature requests are addressed and handled in a timely fashion.
- Document any known or newly identified solutions in our knowledge base and share this knowledge across the team.
- Collaborate with teammates on technical and non-technical projects.
How to apply for the position of Associate Customer Support Engineer at Fivetran?
You can apply for this job directly through the official Fivetran website through the link provided above or you can click on the apply link provided below.
- On clicking the link below, you will be redirected to the official Fivetran career webpage.
- Click on the “Apply” button on the official website.
- Enter your details as requested and upload your resume and submit the application.
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About Fivetran
Fivetran is a leading data integration company that simplifies the process of centralizing data for analysis. Headquartered in Oakland, California, Fivetran provides fully automated pipelines that seamlessly connect hundreds of data sources to modern data warehouses, enabling businesses to make data-driven decisions faster. Known for its reliability and scalability, Fivetran empowers organizations to focus on insights rather than infrastructure by eliminating the complexities of data engineering. With a strong emphasis on innovation and efficiency, Fivetran fosters a collaborative and inclusive work environment, offering exciting career opportunities in technology, engineering, data analytics, and customer success for professionals passionate about transforming the way businesses harness data.
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only. This information has been sourced from the official site of the organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information.