Etsy Work From Home Jobs, Etsy is offering Remote Work opportunities to Any Graduates Freshers/Experienced for the role of Operations Specialist. Apply link, job requirements and all other details are provided below.
Etsy is inviting online application for the role of Operations Specialist. Candidates with Skilled in documenting project objectives and results are preferred for this job.
The expected salary for Operations Specialist at Etsy lies between ₹1 Lakhs to ₹3 Lakhs per year.
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Etsy Work From Home Jobs :Job details
| Role | Operations Specialist |
| Qualification | Bachelor’s degree |
| Experience | Freshers |
| Salary | 1L-3L per year |
| Location | Remote |
| Website | www.etsy.com |
Who is eligible for the position of Operations Specialist at Etsy?
Candidates with following qualifications are eligible for the position
- Proven technical competence with the ability to learn new reporting platforms and data analysis systems with low effort.
- Strong analytical skills with a background in customer experience analysis.
- Skilled in documenting project objectives and results.
- Strong organizational skills for balancing multiple priorities.
- Enjoy challenging conventional methods when problem solving.
- A collaborative spirit that encourages knowledge sharing and supports team success.
- The ability to work Monday to Friday – 2:30 PM to 10:30 PM IST.
What are the responsibilities of Operations Specialist at Etsy?
- Partners with Product Support Experience, Etsy Service and Engineering teams to provide input on the vision, goals, and roadmap for our chatbot program.
- Identify topics or automations actions to take on behalf of Etsy members and partner with Engineering, Product Experience to prioritize and implement.
- Work closely with Engineering, Product, and Operations teams to design, build, and deploy new chatbot features and functionalities.
- Inform Support Operation Managers, Analytics and Work Force Management on the Chatbot team’s roadmap, expansion plans and updates that will impact volume and/or staffing.
- Collaborate with the Conversation Designers to analyze key performance indicators (e.g., BSAT, resolution rate, automation rate) and develop data-driven sprint plans to continuously improve chatbot efficiency.
- Build, maintain and monitor chatbot success metrics within the Ulitmate.ai platform and Etsy’s data analytics platform Looker.
- Report, prepare, and present daily, weekly and monthly metrics across the team and CX operations, including presentations such as monthly and quarterly business reviews.
- Partner with Conversation Designer to review and create action plans for low performing conversation flows, decreased resolutions and automations, to assist in advising the overall chatbot experience strategy.
- Partner with Analytics and Product Insights to calculate the impact expanding the chatbot to additional countries, Etsy’s Buyer and Seller apps, self-service
How to apply for the position of Operations Specialist at Etsy?
You can apply for this job directly through the official Etsy website through the link provided above or you can click on the apply link provided below.
- On clicking the link below, you will be redirected to the official Etsy career webpage.
- Click on the “Apply” button on the official website.
- Enter your details as requested and upload your resume and submit the application.
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| Apply Now for the position of Operations Specialist at Etsy |
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About Etsy
Etsy is a global online marketplace specializing in handmade, vintage, and unique goods. It connects independent sellers with buyers looking for one-of-a-kind items, including crafts, clothing, home décor, and personalized gifts.
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only. This information has been sourced from the official site of the organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information.