Edifecs is hiring Support Engineer across India. Candidates having Strong knowledge around End-to-end US healthcare Industry business are eligible to apply.
Edifecs is inviting online application for candidates for the position of Support Engineer. Candidates with Knowledge of Databases are preferred for this job.
The expected salary range from ₹4 Lakhs per year for freshers and ₹7 Lakhs per year for candidates with relevant experience. Skills required, Application procedure and more details about the job are provided below.
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Edifecs is hiring Support Engineer :Job details
| Role | Support Engineer |
| Qualification | Associates degree in a IT related program |
| Experience | 3-4 years |
| Salary | 4L-7L per year |
| Location | Across India |
| Website | www.edifecs.com |
Who is eligible for the position of Support Engineer at Edifecs?
Candidates with following qualifications are eligible for the position
- Associates degree in a IT related program with at least 3-4 years of hardcore techno-functional support experience in a technical support center. US Healthcare product support experience is must.
- Strong knowledge around End-to-end US healthcare Industry business.
- Support experience in a HOSTED product environment will be an added advantage.
- Knowledge around Routes/Maps/Business Rules will be an added advantage.
- Having Development support experience in the past and ready to work in highly techno-functional environment.
- Initiative is a must; must be hungry to learn new technologies/products and evolve effective ways for troubleshooting. Must be a team player and provide technical assistance to team as and when required.
- Familiarity in one or more of the following is a plus: COM, VB, Jscript, Java and Perl C# or VB.Net
- Familiarity with XML, PFF, DFF, EDI and EDI systems or knowledge of HIPAA is mandate.
- Strong Knowledge of UNIX
- Knowledge of Databases (MS SQL, Oracle)
- Ability to identify and clarify problems, set goals and able to resolve issues
- Ability to work effectively on multiple tasks.
- Ability to adapt to 24*7 work environment.
- Strong verbal and written communication skills.
What are the responsibilities of Support Engineer at Edifecs?
- Provide technical support to enterprise clients/team mates related to technical and operational aspects of the products, including complex troubleshooting, R&D, provisioning activities, etc
- Collaborate with other Product Support team members and Support Management to provide quality resolutions.
- Deliver a consistent, responsive and satisfying Customer Experience on each contact
- Follow standard operational procedures for case management
- Continuously improve troubleshooting skills, product expertise, and knowledge on related technical topics for self as well as for entire team
- Meet all quality and productivity performance goals
How to apply for the position of Support Engineer at Edifecs?
You can apply for this job directly through the official Edifecs website through the link provided above or you can click on the apply link provided below.
- On clicking the link below, you will be redirected to the official Edifecs career webpage.
- Click on the “Apply” button on the official website.
- Enter your details as requested and upload your resume and submit the application.
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About Edifecs
Edifecs is a leading healthcare technology company that specializes in data management, interoperability, and compliance solutions for healthcare organizations. Founded in 1996, the company helps payers, providers, and government agencies optimize their business operations and enhance patient outcomes by providing advanced solutions for value-based care, transaction management, and regulatory compliance. Edifecs’ offerings include tools for electronic data interchange (EDI), data integration, and analytics, enabling seamless exchange of clinical and administrative information across various healthcare systems.
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only. This information has been sourced from the official site of the organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information.