Deloitte is hiring Junior Associate in the location Hyderabad. Candidates having Basic understanding of Microsoft Office applications (Outlook, Excel, Word, PowerPoint) are eligible to apply.
Deloitte is inviting online application for candidates for the position of Junior Associate in the location Hyderabad. Candidates with Basic troubleshooting skills to diagnose and resolve/address customer issues/requests are preferred for this job.
The expected salary range from ₹1 Lakhs per year for freshers and ₹9 Lakhs per year for candidates with relevant experience. Skills required, Application procedure and more details about the job are provided below.
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Deloitte is hiring Junior Associate :Job details
| Role | Junior Associate |
| Qualification | Non-Engineering Graduate (Sciences, BSC- IT, BCA e.tc.,) (Tier 3 or non-tiered) |
| Experience | 6-18 months |
| Salary | 1L-9L per year |
| Location | Hyderabad |
| Website | www.deloitte.com |
Who is eligible for the position of Junior Associate at Deloitte?
Candidates with following qualifications are eligible for the position
- Basic understanding of Microsoft Office applications (Outlook, Excel, Word, PowerPoint)..
- Basic troubleshooting skills to diagnose and resolve/address customer issues/requests
- Posseses required communications skills both verbal and written.
- Work hour flexibility
- Agility and positive attitude for learning
- Team player with mindset to share knowledge, maintain transparency and grow together with team.
- Agility for quick learning
- Problem-solving skills
- Analytical skills
- Work hour flexibility
What are the responsibilities of Junior Associate at Deloitte?
- Entry level role with min of 6 month to 1 year of experience.
- Respond to customer inquiries through multiple channels – Phone, chat and web tickets.(calls, webforms, emails, chats and voicemails).
- Developing a higher level of accuracy and speed in task completion, demonstrating the ability to efficiently process transactions, showing proficiency in client service
- Communicate (verbal and written) with customers from different countries and cultures (Americas, EMEA, APAC)
- Recording, diagnosing, troubleshooting, resolving incidents and service requests based on a defined scope of support.
- Strive to achieve client satisfaction while maintaining technical accuracy and efficiency with adherence to contact quality guidelines.
- Stay up to date with outage, knowledge update alerts that are communicated on a need basis.
- Responsible to resolve assigned incident/problems, displaying clear understanding of SLA and Incident lifecycle.
- Reporting and updating supervisors for daily progress and guidance on assignments and concerns.
How to apply for the position of Junior Associate at Deloitte?
You can apply for this job directly through the official Deloitte website through the link provided above or you can click on the apply link provided below.
- On clicking the link below, you will be redirected to the official Deloitte career webpage.
- Click on the “Apply” button on the official website.
- Enter your details as requested and upload your resume and submit the application
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About Deloitte
Deloitte is a global professional services firm providing audit, tax, consulting, advisory, and risk management services to clients across various industries. The firm is one of the largest and most respected professional services organizations worldwide, with a presence in over 150 countries. Deloitte’s extensive range of services includes financial auditing, tax planning and compliance, strategic consulting, digital transformation, and cybersecurity, among others. The company serves a diverse client base, including multinational corporations, government agencies, non-profit organizations, and high-net-worth individuals, helping them navigate complex business challenges and capitalize on opportunities for growth.
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only. This information has been sourced from the official site of the organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information