Cognizant Work From Home Jobs, Cognizant is offering Remote Work opportunities to Any Graduates Freshers/Experienced for the role of Business Associate. Apply link, job requirements and all other details are provided below.
Cognizant is inviting online application for the role of Business Associate. The expected salary for Business Associate at Cognizant lies between ₹1 Lakhs to ₹5 Lakhs per year.
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Cognizant Work From Home Jobs : Job details
| Role | Business Associate |
| Qualification | Bachelor’s degree |
| Experience | Freshers |
| Salary | 1L-5L per year |
| Location | Remote |
| Website | www.cognizant.com |
Who is eligible for the position of Business Associate at Cognizant?
Candidates with following qualifications are eligible for the position
- Possess excellent communication and interpersonal skills.
- Have strong problem-solving abilities and attention to detail.
- Demonstrate proficiency in using CRM software and other customer service tools.
- Show ability to work independently and manage time effectively.
- Exhibit a customer-centric mindset and a passion for helping others.
- Display adaptability and willingness to learn new skills.
- Have a basic understanding of business operations and customer service principles.
- Be comfortable working night shifts and in a remote environment.
- Show commitment to continuous improvement and professional development.
What are the responsibilities of Business Associate at Cognizant?
- Manage customer interactions and ensure high levels of satisfaction.
- Provide timely and accurate information to customers regarding products and services.
- Handle customer complaints and resolve issues efficiently.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with other departments to ensure seamless customer service.
- Analyze customer feedback and suggest improvements to enhance service quality.
- Develop and implement customer service policies and procedures.
- Monitor and report on customer service metrics and KPIs.
- Assist in training new customer service representatives.
- Stay updated with industry trends and best practices in customer service.
- Utilize CRM software to manage customer data and interactions.
- Ensure compliance with company policies and regulations.
- Contribute to the overall success of the company by providing exceptional customer service.
How to apply for the position of Business Associate at Cognizant?
You can apply for this job directly through the official Cognizant website through the link provided above or you can click on the apply link provided below.
- On clicking the link below, you will be redirected to the official Cognizant career webpage.
- Click on the “Apply” button on the official website.
- Enter your details as requested and upload your resume and submit the application.
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About Cognizant
Cognizant is a multinational technology company that specializes in providing consulting, digital, technology, and outsourcing services, IT services, serving clients across industries such as banking, healthcare, retail, and manufacturing. The company is known for its expertise in digital transformation, cloud computing, data analytics, artificial intelligence, and cybersecurity, helping organizations leverage technology to drive innovation and achieve business objectives. Cognizant’s comprehensive portfolio of services enables clients to streamline operations, enhance customer engagement, and stay ahead in today’s rapidly evolving digital landscape.
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only. This information has been sourced from the official site of the organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information.