ATSG Work From Home Jobs, ATSG is offering Remote Work opportunities to Any Graduates Freshers/Experienced for the role of IT Support Engineer. Apply link, job requirements and all other details are provided below.
ATSG is inviting online application for the role of IT Support Engineer. Candidates with Proficiency in remote desktop and helpdesk software are preferred for this job.
The expected salary for IT Support Engineer at ATSG lies between ₹2 Lakhs to ₹5 Lakhs per year.
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ATSG Work From Home Jobs : Job details
| Role | IT Support Engineer |
| Qualification | Bachelor’s degree in computer science, information technology, or similar. |
| Experience | 3-5 years |
| Salary | 4L-7L per year |
| Location | Remote |
| Website | www.atsg.com |
Who is eligible for the position of IT Support Engineer at ATSG?
Candidates with following qualifications are eligible for the position
- A bachelor’s degree in computer science, information technology, or similar.
- 3-5 years of experience as a support engineer.
- Proven Experience troubleshooting problems ranging from server, network, and PC issues.
- Proficiency in remote desktop and helpdesk software
- Experience with RMM Tools
- Advanced knowledge of IT software, hardware, and network setup.
- Exceptional ability to prioritize and diagnose IT problems.
- Extensive experience in resolving customer IT queries.
- Proficiency in documenting processes and monitoring performance metrics.
- Ability to relay important application feedback to IT developers
- Exceptional written and verbal communication skills.
- Microsoft Intune Experience
What are the responsibilities of IT Support Engineer at ATSG?
- Providing timely and effective technical, operations and training support of end user computers and devices by telephone or email
- Taking escalations from tier 1 support
- Image, install and maintain employees’ computers and devices
- Manage Active Directory, email and phone system accounts
- Install, support and maintain printing environments
- Provide virus / malware protection and remediation using standardized tools
- Remotely patch employee computers
- Advance computer / network troubleshooting
- Research and document processes to support ongoing projects
- Document resolutions and update procedures that may be outdated.
- Strong understanding and skills in SLA, KPI Management
- Take ownership of tickets and internal interactions.
How to apply for the position of IT Support Engineer at ATSG?
You can apply for this job directly through the official ATSG website through the link provided above or you can click on the apply link provided below.
- On clicking the link below, you will be redirected to the official ATSG career webpage.
- Click on the “Apply” button on the official website.
- Enter your details as requested and upload your resume and submit the application.
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About ATSG
ATSG (Automatic Transmission Service Group) is a leading provider of technical support, training, and repair solutions for the automatic transmission industry. Specializing in diagnostic resources, ATSG offers technical manuals, software, bulletins, and a hotline service to assist mechanics and transmission professionals worldwide. With decades of expertise, ATSG helps automotive technicians stay updated with the latest repair procedures, enhancing service efficiency and transmission performance.
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only. This information has been sourced from the official site of the organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information.