Jobs Opportunity at Google, Google is hiring YouTube Outreach Operations Specialist in the location Hyderabad, Bangalore, Gurgaon. Candidates having Experience in escalation management, executive communications, incident commanding, and making time-critical decisions with incomplete information are eligible to apply.
Candidates with Ability to communicate investigative findings and strategies to technical staff, executive leadership, legal counsel, and internal and external clients are preferred for this job.
The expected salary range at ₹3 Lakhs per year. Skills required, Application procedure and more details about the job are provided below.
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Jobs Opportunity at Google : Job details
| Role | YouTube Outreach Operations Specialist |
| Qualification | Bachelor’s degree |
| Experience | 5 years |
| Salary | 8 Lakhs per year |
| Location | Hyderabad, Bangalore, Gurgaon |
| Website | www.google.com |
Who is eligible for the position of YouTube Outreach Operations Specialist at Google?
Candidates with following qualifications are eligible for the position
- Bachelor’s degree or equivalent practical experience
- 5 years of experience in a customer or client-facing role supporting incident response management, risk mitigation, or customer support.
- Experience in escalation management, executive communications, incident commanding, and making time-critical decisions with incomplete information.
- Ability to communicate investigative findings and strategies to technical staff, executive leadership, legal counsel, and internal and external clients.
- Ability to advocate for creator solutions that protects the YouTube ecosystem and its employees.
- Ability to act as a working incident manager in on-call rotations, over weekends, and adapt to rapidly changing priorities in the YouTube ecosystem.
- Ability to communicate in English fluently to support client relationship management in this region.
- Ability to work in the environment via prioritization and time management.
- Excellent time and project management skills, ability to balance multiple tasks and priorities.
What are the responsibilities of YouTube Outreach Operations Specialist at Google?
- Own sensitive, consequence escalations by thoroughly investigating creator/consumer issues and developing bespoke communication strategies via email, social and phone that mitigate security and brand risks to YouTube.
- Serve as a consultant to cross-functional stakeholders on product/policy changes. Must be able to own difficult conversations with internal stakeholders.
- Organize and implement cross-functional initiatives, ensuring alignment with broader Ops efforts.
- Identify workflow gaps to improve creator escalations that ensure full de-escalation in a timely manner.
- Operate as an Incident Manager on select weekends to own sensitive escalations requiring immediate support.
How to apply for the position of YouTube Outreach Operations Specialist at Google?
You can apply for this job directly through the official Google website through the link provided above or you can click on the apply link provided below.
- On clicking the link below, you will be redirected to the official Google career webpage.
- Click on the “Apply” button on the official website.
- Enter your details as requested and upload your resume and submit the application.
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About Google
Google is a multinational technology company renowned for its products and services such as Android, Gmail, Pixel devices, and its Search Engine to name a few. Founded in 1998 by Larry Page and Sergey Brin, Google’s mission is to organize the world’s information and make it universally accessible and useful. The company’s diverse range of operations includes search engines, cloud computing services, software applications, hardware devices, and internet-related products.
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only. This information has been sourced from the official site of the organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information.