Catchpoint Work From Home Jobs, Catchpoint is offering Remote Work opportunities to Any Graduates Freshers/Experienced for the role of Customer Success Engineer. Apply link, job requirements and all other details are provided below.
Catchpoint is inviting online application for the role of Customer Success Engineer. Candidates with Basic knowledge of TCP/IP protocols are preferred for this job.
The expected salary for Customer Success Engineer at Catchpoint lies between ₹2 Lakhs to ₹4 Lakhs per year.
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Catchpoint Work From Home Jobs : Job details
| Role | Customer Success Engineer |
| Qualification | Bachelor’s degree in Engineering, BCA, MCA, BSc, or MSc |
| Experience | Freshers |
| Salary | 2L-4L per year |
| Location | Remote |
| Website | www.catchpoint.com |
Who is eligible for the position of Customer Success Engineer at Catchpoint?
Candidates with following qualifications are eligible for the position
- Understanding of web and internet technologies.
- Familiarity with integration tools used in the Synthetic and Application Performance Monitoring (APM) industry, including deployment, maintenance, and debugging using REST APIs and Webhooks.
- Basic knowledge of TCP/IP protocols such as IPv4/v6, ICMP, TCP, UDP, HTTPS, DNS, and BGP
- Analytical Skills: Strong abilities in data analysis and problem-solving.
- Communication Skills: Exceptional verbal and written communication skills, including experience presenting to large audiences.
- Education: Bachelor’s degree in Engineering, BCA, MCA, BSc, or MSc
What are the responsibilities of Customer Success Engineer at Catchpoint?
- Client Onboarding: Guide new clients through the onboarding process, implementing best practices for effective performance monitoring.
- Client Education: Continuously educate clients on product features and capabilities throughout their engagement.
- Usage Analysis: Identify gaps in client usage and adoption, collaborating with Sales and Client Success Managers to drive upsell opportunities.
- Relationship Building: Assist with account education and develop customer champions post-sale, fostering strong client relationships.
- Content Creation: Contribute to customer case studies, knowledge base articles, blogs, and webinars to share insights and best practices.
- Technical Research: Investigate and analyze internet-related events that impact customer applications, providing actionable insights.
- Continuous Learning: Stay updated by attending workshops, reading professional publications, and networking with industry experts.
- Team Collaboration: Work closely with engineering teams to identify product opportunities and design solutions that meet client needs.
- Customer Advocacy: Collaborate with product management to understand customer needs, validate future feature designs, and ensure customer satisfaction.
- Renewal Support: Contribute to client renewals and upsell opportunities, building lasting partnerships
How to apply for the position of Customer Success Engineer at Catchpoint?
You can apply for this job directly through the official Catchpoint website through the link provided above or you can click on the apply link provided below.
- On clicking the link below, you will be redirected to the official Catchpoint career webpage.
- Click on the “Apply” button on the official website.
- Enter your details as requested and upload your resume and submit the application.
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About Catchpoint
Catchpoint is a digital experience monitoring platform that focuses on providing comprehensive visibility into the performance, availability, and reliability of web applications, services, and infrastructure. It is designed to help organizations ensure optimal end-user experiences by monitoring various components of their digital ecosystem. Catchpoint is widely used by enterprises to ensure that their digital services meet performance standards and deliver a high-quality experience to end users.
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only. This information has been sourced from the official site of the organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information.