Jobs Opportunity at Abbyy, Abbyy is hiring Enterprise Customer Support Engineer across India. Candidates having Experience in programming (C++) are eligible to apply.
Abbyy is inviting online application for candidates for the position of Enterprise Customer Support Engineer. Candidates with Basic knowledge of other languages of programming (Java or C#) are preferred for this job.
The expected salary range from ₹3 Lakhs per year for freshers and ₹6 Lakhs per year for candidates with relevant experience. Skills required, Application procedure and more details about the job are provided below.
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Jobs Opportunity at Abbyy : Job details
| Role | Enterprise Customer Support Engineer |
| Qualification | Bachelor’s degree |
| Experience | 2 years |
| Salary | 3L-6L per year |
| Location | Across India |
| Website | www.abbyy.com |
Who is eligible for the position of Enterprise Customer Support Engineer at Abbyy?
Candidates with following qualifications are eligible for the position
- At least 2 years of experience working in L2 Technical Support, Professional Services, QA, DevOps or Development;
- IT skills: operating systems (Windows & Linux), databases (MsSQL, Oracle), networking (OSI model, TCP\IP), algorithms, programming basics;
- Experience in programming (C++);
- Basic knowledge of other languages of programming (Java or C#) is a plus;
- Great analytical skills to troubleshoot software problems;
- Good interpersonal and communication skills;
- Advanced English skills (B2 knowledge as a minimum)
- Additional European language knowledge is a plus
What are the responsibilities of Enterprise Customer Support Engineer at Abbyy?
- Resolve incoming Zendesk tickets from ABBYY B2B customers, predominantly via a web portal, sometimes via remote session;
- Troubleshoot technical issues either on a virtual system or on a screen-sharing session with the customer;
- Actively collaborate with your teammates and colleagues from other departments to find solutions;
- Communicate confidently in Business English (minimum B2 knowledge required);
- Write knowledge base articles to help customers even faster;
- Follow our well-documented procedures, guidelines, and policies.
How to apply for the position of Enterprise Customer Support Engineer at Abbyy?
You can apply for this job directly through the official Abbyy website through the link provided above or you can click on the apply link provided below.
- On clicking the link below, you will be redirected to the official Abbyy career webpage.
- Click on the “Apply” button on the official website.
- Enter your details as requested and upload your resume and submit the application.
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About Abbyy
ABBYY is a global leader in intelligent document processing (IDP) and AI-powered automation solutions. Specializing in optical character recognition (OCR), data extraction, and process intelligence, ABBYY helps businesses streamline document workflows, enhance efficiency, and drive digital transformation. Serving industries like finance, healthcare, and logistics, ABBYY’s solutions enable organizations to improve decision-making and optimize operations through advanced AI and machine learning technologies.
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only. This information has been sourced from the official site of the organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information.