System Plus Work From Home Jobs, System Plus is offering Remote Work opportunities to Any Graduates Freshers/Experienced for the role of ERP System Engineer. Apply link, job requirements and all other details are provided below.
System Plus is inviting online application for the role of ERP System Engineer. Candidates with Hands-on exposure to ERP support, job monitoring, SQL are preferred for this job.
The expected salary for ERP System Engineer at System Plus lies between ₹3 Lakhs to ₹5 Lakhs per year.
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System Plus Work From Home Jobs : Job details
| Role | ERP System Engineer |
| Qualification | Bachelor’s degree |
| Experience | 1-3 years |
| Salary | 3L-5L per year |
| Location | Remote |
| Website | www.systemplus.com |
Who is eligible for the position of ERP System Engineer at System Plus?
Candidates with following qualifications are eligible for the position
- 1 to 3 years of total experience
- Hands-on exposure to ERP support, job monitoring, SQL
- Basic troubleshooting, preferably in a retail environment.
What are the responsibilities of ERP System Engineer at System Plus?
- Provide offshore Level 1 support for incidents, alerts, and requests involving configuration, execution of scripts, password resets, access management, and running queries.
- Understand business processes, impact, and severity of reported issues to prioritize and resolve tickets effectively.
- Monitor and acknowledge incidents and alerts, ensuring timely responses as per SLA.
- Escalate complex or unresolved issues to Level 2 or Level 3 with detailed documentation of actions taken.
- Ensure accurate and timely updates to all stakeholders, including business users and IT teams.
- Collaborate with IT teams (Retail, EDI, BI, etc.) and vendors to ensure resolution of aged tickets.
- Follow defined escalation protocols for Priority 1/Emergency tickets during and outside support hours.
- Assist with SQL queries, job monitoring, and incident logging to ensure accurate issue resolution.
- Maintain knowledge of the AS400 system for monitoring jobs and addressing basic-level tasks.
- Document incidents and resolutions in the shared repository to contribute to the knowledgebase.
- Participate in knowledge transfer and cross-training sessions to enhance service delivery.
- Support operational coverage between 1:30 AM and 10:00 PM IST on a rotational basis.
- Provide courteous and professional assistance to end users, maintaining a high level of customer satisfaction.
- Work collaboratively to understand and support retail-specific operations and requirements.
- Familiarity with ITIL processes for incident and escalation management.
- Knowledge of ERP systems (Aurora experience preferred).
- Excellent communication skills (both verbal and written)
- Strong documentation skills using tools like Word, Excel, or knowledgebase platforms.
- Retail experience preferred or ability to quickly adapt to retail processes and priorities.
How to apply for the position of ERP System Engineer at System Plus?
You can apply for this job directly through the official System Plus website through the link provided above or you can click on the apply link provided below.
- On clicking the link below, you will be redirected to the official System Plus career webpage.
- Click on the “Apply” button on the official website.
- Enter your details as requested and upload your resume and submit the application.
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About System Plus
Systems Plus is a global technology consulting and solutions provider, specializing in application development, DevOps, RPA, cybersecurity, and digital transformation. Founded in 1987, the company serves industries like retail, FMCG, logistics, and telecom, integrating cutting-edge technologies with legacy systems. With a strong focus on innovation and efficiency, Systems Plus offers career opportunities in IT consulting, software development, and cybersecurity, helping businesses thrive in the digital era.
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only. This information has been sourced from the official site of the organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information.