Astra Work From Home Jobs, Astra is offering Remote Work opportunities to Any Graduates Freshers/Experienced for the role of Technical Customer Success Specialist. Apply link, job requirements and all other details are provided below.
Astra is inviting online application for the role of Technical Customer Success Specialist. Candidates with 1-3 years of experience in customer success are preferred for this job.
The expected salary for Technical Customer Success Specialist at Astra lies between ₹5 Lakhs to ₹6 Lakhs per year.
Table of Contents
Astra Work From Home Jobs : Job details
| Role | Technical Customer Success Specialist |
| Qualification | Bachelor’s degree |
| Experience | 1-3 years |
| Salary | 5L-6L per year |
| Location | Remote |
| Website | www.astra.com |
Who is eligible for the position of Technical Customer Success Specialist at Astra?
Candidates with following qualifications are eligible for the position
- 1-3 years of experience in customer success.
- Excellent written and verbal communication skills
- Technical knowledge required to work in a cyber security organization’s customer-facing role
- Ability to build rapport with the stakeholders
- Willingness to work in a remote setup
What are the responsibilities of Technical Customer Success Specialist at Astra?
- Ensuring a smooth customer on-boarding.
- Championing product adoption.
- Maintaining high NPS.
- Ensuring renewals of the accounts assigned to you.
- Understanding customer requirements and translating them into deliverables.
- You will be attending to customer emails and phone calls on a daily basis.
- You will be looking after stakeholder management between various teams and customers.
- Experience working with brand image and promoting value through customer experience.
- Building a rapport with the customers.
- You will be up-selling and cross-selling complementary Astra products.
- You will be ensuring timely delivery by communicating across teams.
- Diligently maintain customer success platform.
How to apply for the position of Technical Customer Success Specialist at Astra?
You can apply for this job directly through the official Astra website through the link provided above or you can click on the apply link provided below.
- On clicking the link below, you will be redirected to the official Astra career webpage.
- Click on the “Apply” button on the official website.
- Enter your details as requested and upload your resume and submit the application
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About Astra
Astra Security is a leading cybersecurity company dedicated to protecting businesses from digital threats through cutting-edge solutions. Headquartered in India, Astra specializes in website security, vulnerability assessment, penetration testing, and compliance services, helping organizations safeguard their digital assets and maintain trust with their customers. Known for its user-friendly security suite and proactive threat monitoring, Astra enables businesses to identify, mitigate, and prevent cyber risks effectively. The company fosters a culture of innovation, collaboration, and growth, offering career opportunities in cybersecurity, software development, and customer success for individuals passionate about creating a safer digital world.
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only. This information has been sourced from the official site of the organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information.