Cometchat Work From Home Jobs, Cometchat is offering Remote Work opportunities to Any Graduates Freshers/Experienced for the role of Jr. Customer Success Executive. Apply link, job requirements and all other details are provided below.
Cometchat is inviting online application for the role of Jr. Customer Success Executive. Candidates with Experience using HubSpot, Slack, Zoom & Google Suite are preferred for this job.
The expected salary for Jr. Customer Success Executive at Cometchat lies between ₹3 Lakhs to ₹5 Lakhs per year.
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Cometchat Work From Home Jobs : Job details
| Role | Jr. Customer Success Executive |
| Qualification | Bachelor’s degree |
| Experience | 1+years |
| Salary | 13L-17L per year |
| Location | Remote |
| Website | www.cometchat.com |
Who is eligible for the position of Jr. Customer Success Executive at Cometchat?
- 1+ year of work experience in Customer Success.
- Ability to understand and communicate technical concepts and associated business value to customers.
- Ability to prioritize, plan and deliver autonomously.
- Ability to work effectively, independently and remotely.
- Ability to stay proactive when it comes to your book of business.
- Excellent written and verbal communication skills in English required.
- Confidence in speaking with customers over email and in video calls required.
- A solutions and team-oriented mindset whether working with customers or partnering internally to address an issue or solve for an opportunity.
- Experience using the following applications: HubSpot, Slack, Zoom & Google Suite.
- Resonate with our core values and the macro-effect chat has on an increasingly digital world.
What are the responsibilities of Jr. Customer Success Executive at Cometchat?
- Review failed payment activity and communicate with customers to avoid service disruption.
- Review churn intent channels and communicate with customers to understand and intervene.
- Manage assigned post-sales activities within your book of business to ensure consistent client engagement.
- Review accounts on a monthly basis and identify opportunities for upgrades.
- Act as a go between for the customer to source answers to technical questions.
- Join customer calls and answer customer emails as needed.
- Bring a data-driven mindset to your day-to-day activities, prioritizing the work that supports account health, customer satisfaction and churn goals.
- Identify and assist in developing processes that will scale and adapt to our evolving business.
- Assist in project managing new-customer implementations.
- Gain a deep understanding of customer use cases along with a deep understanding of the product and use the knowledge to create meaningful customer engagement.
- Work with R&D to identify ways of understanding customer product usage and encourage increased customer engagement with the product.
How to apply for the position of Jr. Customer Success Executive at Cometchat?
You can apply for this job directly through the official Cometchat website through the link provided above or you can click on the apply link provided below.
- On clicking the link below, you will be redirected to the official Cometchat career webpage.
- Click on the “Apply” button on the official website.
- Enter your details as requested and upload your resume and submit the application.
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About Cometchat
CometChat is a leading technology company specializing in real-time communication solutions for businesses and developers. Headquartered in Denver, Colorado, with a presence in India, CometChat offers a powerful chat API and SDK that enable seamless integration of voice, video, and text communication into applications and websites. Serving industries like healthcare, education, gaming, and e-commerce, CometChat empowers organizations to enhance user engagement and collaboration. Known for its innovation and developer-friendly approach, the company fosters a dynamic and inclusive work culture, offering career opportunities in software development, customer success, marketing, and more for professionals passionate about shaping the future of digital communication.
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only. This information has been sourced from the official site of the organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information.