SHL is hiring Technical Support Specialist in the location Gurgaon. Candidates having understanding of computer systems, networks, and software troubleshooting are eligible to apply.
SHL is inviting online application for candidates for the position of Technical Support Specialist in the location Gurgaon. Candidates with Prior experience in technical support, help desk, or IT support roles are preferred for this job.
The expected salary range from ₹4 Lakhs per year for freshers and ₹16 Lakhs per year for candidates with relevant experience. Skills required, Application procedure and more details about the job are provided below.
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SHL is hiring Technical Support Specialist :Job details
| Role | Technical Support Specialist |
| Qualification | A degree in a relevant field, such as Information Technology, Computer Science, or a related discipline |
| Experience | 1+years |
| Salary | 4L-16L per year |
| Location | Gurgaon |
| Website | www.shl.com |
Who is eligible for the position of Technical Support Specialist at SHL?
- A degree in a relevant field, such as Information Technology, Computer Science, or a related discipline.
- Some roles may accept equivalent work experience in place of formal education.
- Strong understanding of computer systems, networks, and software troubleshooting.
- Familiarity with operating systems like Windows, macOS, and possibly Linux.
- Proficiency in using and supporting software tools related to SHL’s services.
- Prior experience in technical support, help desk, or IT support roles.
- Knowledge of SHL’s products or similar assessment and talent management platforms is a plus.
What are the responsibilities of Technical Support Specialist at SHL?
- Provide effective technical assistance regarding emails, chat, and occasional inbound calls in accordance with departmental SLAs and to the agreed quality standards .
- Maintain communications to Customers and Candidates throughout the investigation and resolution of technical issues.
- Assist SHL Technology teams in the testing of online products.
- Maintain integrated customers and suppliers and know the different technologies that exist.
How to apply for the position of Technical Support Specialist at SHL?
You can apply for this job directly through the official SHL website through the link provided above or you can click on the apply link provided below.
- On clicking the link below, you will be redirected to the official SHL career webpage.
- Click on the “Apply” button on the official website.
- Enter your details as requested and upload your resume and submit the application
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About SHL
SHL is a global leader in talent innovation, providing assessment and talent solutions to help businesses make objective, data-driven decisions throughout the employee lifecycle. With decades of experience, SHL offers a comprehensive suite of tools, including behavioral and cognitive assessments, skills evaluations, and leadership insights, to aid organizations in identifying, developing, and retaining top talent. These solutions are used by companies worldwide to enhance recruitment, improve employee engagement, and drive workforce productivity.
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only. This information has been sourced from the official site of the organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information.