Natwest is hiring Customer Service & Operations Analyst in the location Gurgaon, Chennai. Candidates having Proficiency in Microsoft Office tools like Excel, Word, and PowerPoint are eligible to apply.
Natwest is inviting online application for candidates for the position of Customer Service & Operations Analyst in the location Gurgaon, Chennai. Candidates with Familiarity with contact center operations and performance metrics are preferred for this job.
The expected salary range from ₹3 Lakhs per year for freshers and ₹4 Lakhs per year for candidates with relevant experience. Skills required, Application procedure and more details about the job are provided below.
Table of Contents
Natwest is hiring Customer Service & Operations Analyst : Job details
| Role | Customer Service & Operations Analyst |
| Qualification | B.com, BA, BBA, Bsc Non-IT, Mass Comm, Journalism |
| Experience | Fresher’s, 2023 or 2024 pass outs graduates |
| Salary | ₹3L–₹4L |
| Location | Gurgaon, Chennai |
| Website | www.natwest.com |
Who is eligible for the position of Customer Service & Operations Analyst at Natwest?
Candidates with following qualifications are eligible for the position
- Fresh graduates or those who completed their degree in 2023 or 2024.
- Acceptable fields of study include B.Com, BA, BBA, B.Sc (Non-IT), Mass Communication, or Journalism.
- Excellent planning and organizational skills with attention to detail.
- Proficiency in Microsoft Office tools like Excel, Word, and PowerPoint.
- Strong communication abilities, especially written communication (for roles like webchat or email).
- Some roles may require 6 months to 1 year of experience in chat or email-based processes.
- Ability to analyze performance data and suggest improvements.
- Familiarity with contact center operations and performance metrics.
What are the responsibilities of Customer Service & Operations Analyst at Natwest?
- Authorising and investigating all transactions to defined KPIs
- Providing specialist support by monitoring and sharing MI
- Collecting and analysing the required information from the customers and businesses
- Reviewing processes which could be enhanced to improve the customer experience
How to apply for the position of Customer Service & Operations Analyst at Natwest?
You can apply for this job directly through the official Natwest website through the link provided above or you can click on the apply link provided below.
- On clicking the link below, you will be redirected to the official Natwest career webpage.
- Click on the “Apply” button on the official website.
- Enter your details as requested and upload your resume and submit the application
| Important Link |
| Apply Now for the position of Customer Service & Operations Analyst at Natwest Chennai |
| Apply Now for the position of Customer Service & Operations Analyst at Natwest Gurgaon |
For the latest Job updates Join Us
| Apply for the latest jobs |
| Cargill is hiring Analyst – Freshers – Click here Walk in interview at Induslnd Bank – SDM/ASDM – Freshers – Click here Walk in interview at Suja Associates – AR caller – Freshers – Click here |
About Natwest
NatWest Group, formerly known as The Royal Bank of Scotland Group, is a multinational financial services provider headquartered in Edinburgh, Scotland. The company is one of the largest banking and financial services groups in the United Kingdom and offers a wide range of banking, financial, and insurance products and services to personal, commercial, corporate, and institutional customers.
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only. This information has been sourced from the official site of the organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information.